ImageDB Workarounds

I try to keep this page up to date with any significant known bugs in the current version and if possible with appropriate workarounds. Unless otherwise stated you can assume that any known bugs in earlier versions have been fixed in the newer ones.

Please first check your program version (click Help and then About) then check possible workarounds.

If you encounter problems you can get support at the Support Forums or by contacting support here.... 

Known Bugs and workarounds in version 1.10

• None known about at present. 

Known Bugs and workarounds in version 1.07

• If you create a new database then it does not automatically set up a local thumbnail folder. The result is that if you create local thumbnails (rather than thumbnails with the main image) they will all be created in (probably) your desktop, which is none too clever! 
  Workaround. So if you create a new database and use local thumbnails then you should immediately go to View - Options and specify a local thumbnail folder. This will be fixed in the next version.

• There is a problem with merging a database that contains local thumbnails which will cause a crash. 
  Workaround. You need to change all the thumbnails in the database being merged to NOT be local ie to be stored with the main image however doing this requires that it can make a copy of the thumbnails to the same location as the main image which will not work if it is on CD. What you need to do is
  1. Open the database to be merged in.
  2. If the images are on CD use the Edit - Folder Organisation and select the root folder and copy it to a new temporary location using the Copy Folder button
  3. Select Image - Auto Create Thumbnails
  4. Select Thumbnails with main image
  5. Click OK - this should copy all the thumbnails to be with the main image
  6. Open the database to be merged into and do the merge (fingers crossed but this should now work)
  7. Select Image - Auto Create Thumbnails again
  8. Select Local thumbnails
  9. Click OK - this should now copy all the merged image thumbnails to the local location.
  10. If the images were on CD then use the Edit - Folder Organisation to select and unmount them and then re-mount them using the CD location.
  11. Hopefully all should now be well :-)

Known Bugs and workarounds in version 1.06

• I have still not found the correct way to decode the Canon camera serial number.

Known Bugs and workarounds in version 1.04

• If you click in the thumbnail area but not on any thumbnails then all images are correctly unselected however some menu options such as Image Properties remain enabled and selecting them will crash the program.

• I have still not found the correct way to decode the Canon camera serial number.

• The description of some transformations in the help as lossless is a little misleading. Whilst flipping and rotating are lossless transformations if, as is often the case, they are being performed on JPEG images this file format is inherently lossy and the saved transformed image will be different do to the JPEG decoding/encoding processes. To minimise this effect when working on JPEG images you could set the default JPEG save quality very high though this will generate larger images. I plan to add an option to save transformed images to new files in the next release.

Known Bugs and workarounds in version 1.03 EXIF beta

• Not correctly reading the Canon camera serial number

Known Bugs and workarounds in version 1.01

• None known at present

Known Bugs and workarounds in version 1.00

• If you are viewing a Named Collection that contains unmounted images, moving images to new locations in the Collection will not work properly.
  Workaround: Select Categories - Include Unmounted. The unmounted images will be displayed (listed as "unmounted") and the reordering should now work correctly.

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